These Terms of Service apply to your use of venicehallestudio.com and to enquiries and free trials with Venice Halle Studio ("we", "us"). By using the site you agree to them. If you hire us, the services are governed by a written proposal or service agreement, which prevails over these terms if they conflict.
1. Using the site
You may use the site for lawful purposes only. Please do not try to disrupt it, probe it for weaknesses, submit false or harmful content through our forms, or copy it in a way that misleads others.
2. Our services
We provide creative and business support services such as branding, graphic design, web design, video editing, social media management, email marketing, CRM and admin support, bookkeeping support and AI-assisted workflow tools. Descriptions on the site are summaries. The scope, deliverables, hours and timelines for any engagement are set in writing before work begins. Our team of founders and specialists may work on your project.
3. Free 4-hour trial
- The trial is one small task of up to 4 hours of work, offered once per business and agreed after a discovery call.
- It is free, with no payment details required and no obligation to continue.
- Trial deliverables are provided for evaluation. Rights to use them in your business transfer when you purchase a package, as set out in your agreement. Trial files may carry the Venice Halle Studio logo until then.
- We may decline or limit a trial that is outside our services, unclear in scope, or appears to be an attempt to obtain free ongoing work.
4. Packages and payment
Current monthly packages are shown on our Services page (for example, Starter at $300 for 10 hours). Prices are in US dollars and may change for new engagements. Payment terms, billing dates and any hours that do not carry over are stated in your proposal or agreement. Unless your agreement says otherwise, there is no long-term contract and either party may end the engagement with written notice.
5. Your content and our work
You keep ownership of the materials you give us. You confirm that you have the right to give them to us and that they do not infringe anyone else's rights. Once your invoice is paid, you own the final deliverables created for you, except for third-party assets, fonts, stock media and software that stay under their own licenses. We keep our tools, templates, methods and any work we created before or outside your project. With your permission, we may show completed work in our portfolio.
6. Client responsibilities
To deliver on time we need timely feedback, access to the accounts and files required, and accurate information. Delays on your side may move delivery dates. We are not responsible for results that depend on factors outside our control, such as platform changes or ad performance.
7. Confidentiality
We treat non-public client information as confidential and share it only with team members and providers who need it to do the work.
8. Referral Partner Program
When a business you refer signs up for an ongoing package, you may earn 10% of that package's value for the first 4 months, with no cap on the number of referrals. Referrals must be new clients we are not already in contact with. We confirm eligibility in writing, and commission is paid after we receive the client's payment. We may change or end the program for future referrals.
9. Disclaimers
The site and its content are provided "as is" and "as available". We do not guarantee that the site will be uninterrupted or error-free. The Busywork Calculator gives estimates for illustration only and is not financial advice. Nothing on the site is legal, tax or accounting advice.
10. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential damages, or for lost profits or data, arising from your use of the site or services. Our total liability for any claim relating to a paid engagement is limited to the fees you paid us in the three months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.
11. Third-party links and services
The site links to and embeds third-party services such as Calendly, YouTube and LinkedIn. Their own terms apply, and we are not responsible for them.
12. Governing law
These terms are governed by the laws of the State of Colorado, USA. Any dispute will be handled in the state or federal courts located in Colorado, unless your written agreement with us says otherwise.
13. Changes
We may update these terms from time to time. The effective date above shows the latest version, and continued use of the site means you accept the update.
14. Contact
Venice Halle Studio
Parker, Colorado, USA
Email: venice.virtual@gmail.com
Phone: +1 (303) 246-3779